Our Service Satisfaction Guarantee

100% Satisfaction Guarantee

Henson and Kitchen Mortuary are committed to a high level of service excellence to each and every family we serve. We Guarantee that if you are not 100% satisfied with any aspect of our services rendered, we will make every effort to remedy a positive solution immediately. If for some reason we are unable to correct to your satisfaction, you will not be charged for the particular service item in question.

No Hidden Fee Guarantee

Funeral and Cremation costs can be confusing to understand. Oftentimes other funeral and cremation providers will quote what seems like a lower price, but actually they are not providing you complete transparency.  They will quote you a price without disclosing their hidden or add on charges until after you have chosen to utilize their services. We have made it easier to understand by creating our “No Hidden Fee Guarantee” package plans.

We guarantee that the price we give you over the phone will be the price that you will pay.

Cash advance items and cemetery expenses are not included: What some funeral homes fail to disclose are the additional fees that may be necessary. These fees include cemetery expenses, obituaries, Honorariums (clergy, musicians, soloists, altar servers), catering, sales tax, etc. We will be more than happy to email you a quote so that you will have an estimate that is as accurate as possible.